Terms and Conditons
Internet Privacy Policy, Use of Information, Data Protection and Terms and Conditions for CVWritingcentre.co.uk
CVWritingcentre.co.uk is a website owned by Atlantic Netware Ltd
Atlantic Netware Limited is concerned for the privacy of visitors to its web sites, protecting privacy is extremely important to us. However, please remember that the security of information transmitted over the Internet cannot be assured. The following sections generally describe the types of information collected at the CVWritingcentre.co.uk web site and the uses made of it.
Changes
Any changes to this privacy policy will be communicated promptly on this page.
Binding Nature.
By submitting personal data related to your use of CVWritingcentre.co.uk you agree to be bound by our privacy policy and agree that Atlantic Netware Limited may, in its sole discretion, disclose information about you in the circumstances and to the extent set out in our policy.
Security
Atlantic Netware Limited operates data networks protected by the industry standard firewall and password protection. The CVWritingcentre.co.uk web site has security measures in place to attempt to protect against loss, misuse and alteration of your user data under our control.
Except as outlined below, only authorised employees have access to the information you provide us. Furthermore we have strict rules applicable to CVWritingcentre.co.uk web site employees who have access either to databases that store user information or to the servers that host our services. Whilst we can not guarantee that loss, misuse or alteration to data will not occur; we do make every effort to prevent such unfortunate occurrences.
Interruption and omissions in service
Except as outlined below, only authorised employees have access to the information you provide us. Furthermore we have strict rules applicable to CVWritingcentre.co.uk web site employees who have access either to databases that store user information or to the servers that host our services. Whilst we can not guarantee that loss, misuse or alteration to data will not occur; we do make every effort to prevent such unfortunate occurrences.
Whilst we try to ensure that the standard of this web site remains high and to maintain the continuity of it, the internet is not an inherently stable medium, and errors, omissions, interruptions of services and delays may occur at any time. We do not accept any liability arising from such errors, omissions, interruptions or delays or any ongoing obligation or responsibility to operate this web site (or any particular part of it) or to provide the service offered on the web site. We may vary the specification of this site from time to time without notice.
Links to other Web sites
On this site you may be offered links to other sites as a service to our users. We do not accept any responsibility for or liability in respect of the content of those sites, the owners of which do not necessarily have any connection, commercial or otherwise, with us. Using automatic links to gain access to such sites is entirely at your own risk. The privacy policy described here does not apply to those sites.
Terms and Conditions
These Terms and Conditions relate to the CVWritingcentre.co.uk web site Your use of this web site is subject to the following terms and conditions, which you are deemed to accept each time you use the web site.
Information on this site
Whilst we make every effort to ensure that the information on this site is accurate and complete, some of the information is supplied to us by third parties and we are not able to check the accuracy or completeness of that information. We do not accept any liabilities arising from any inaccuracy or omission in any of the information on this site supplied by you, any other site user or any other person.
Your use of this site
You may only use this site for lawful purposes when seeking CV advice and CV related products or help with your career. You must not under any circumstances seek to undermine the security of the site or any information submitted to or available through it. In particular, but without limitation, you must not seek to access, alter or delete any information to which you do not have authorised access, seek to overload the system via spamming or flooding, take any action or use any device, routine or software to crash, delay, damage or otherwise interfere with the operation of this site or attempt to decipher, disassemble or modify any of the software, coding or information comprised in the site.
You are solely responsible for any information submitted by you to this site. You are responsible for ensuring that all information supplied by you is true, accurate, up to date and not misleading or likely to mislead or deceive and that it is not discriminatory, obscene, offensive, defamatory or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or codes of practice or the copyright, trademark or other intellectual property rights or any person in any jurisdiction. You are also responsible for ensuring that all information, data and files are free of viruses or other routines or engines that may damage or interfere with any system or data prior to being submitted to this site. We reserve the right to remove any information supplied by you from the web site at our sole discretion, at any time and for any reason without being required to give any explanation.
Information Submitted by you
You are solely responsible for any information submitted by you to this site. You are responsible for ensuring that all information supplied by you is true, accurate, up to date and not misleading or likely to mislead or deceive and that it is not discriminatory, obscene, offensive, defamatory or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or codes of practice or the copyright, trademark or other intellectual property rights or any person in any jurisdiction. You are also responsible for ensuring that all information, data and files are free of viruses or other routines or engines that may damage or interfere with any system or data prior to being submitted to this site. We reserve the right to remove any information supplied by you from the web site at our sole discretion, at any time and for any reason without being required to give any explanation.
CVWritingcentre.co.uk will use information supplied by you to provide CV, Interview and Career advice, which involves us, processing and storing information (including, without limitation, sensitive personal data) and passing or making available online such information to the CV Writing Coaches in order to provide a quality service.
We will process any data which you provide whilst completing the online registration in accordance with UK data protection legislation. We explain more about your personal data in our privacy policy.
Content Rights
We will process any data which you provide whilst completing the online registration in accordance with UK data protection legislation. We explain more about your personal data in our privacy policy.
The rights of material on this site are protected by international copyright, software and trademark laws and you agree to use this site in a way which does not infringe these rights. You may copy material on this site for your own private or domestic purposes, but copying for any business or commercial use is NOT permitted.
Security and passwords
In order to access certain services and benefits within CVWritingcentre.co.uk you may be required to supply personal details as well as create your own username and password. You are solely responsible for the security and proper use of your password, which should be kept confidential, at all times and not disclosed to any other person. You must notify us immediately if you believe that your password is known to someone else or if it may be used in an authorised way. We accept no liability for any unauthorised or improper use or disclosure of any password.
Liability
We accept no liability for any loss (whether direct or indirect, for loss of business, revenue or profits, wasted expenditure, corruption or destruction of data or for any other indirect or consequential loss whatsoever) arising from your use of the site and we hereby exclude any such liability, whether in contract, tort (including for negligence) or otherwise. We hereby exclude all representations, warranties and conditions relating to this web site and your use of it to the maximum extent permitted by law.
You agree to indemnify us and keep us indemnified against all cost, expenses, claims, losses, liabilities or proceedings arising from use or misuse by you of CVWritingcentre.co.uk You must notify us immediately if anyone makes or threatens to make any claim against you relating to your use of this site.
This does not affect your statutory rights as a consumer
Choice of Law and Jurisdiction
You agree to indemnify us and keep us indemnified against all cost, expenses, claims, losses, liabilities or proceedings arising from use or misuse by you of CVWritingcentre.co.uk You must notify us immediately if anyone makes or threatens to make any claim against you relating to your use of this site.
This does not affect your statutory rights as a consumer
The use of this web site and any agreements entered into through this web site are to be governed by and construed in accordance with English Law. The courts of England are to have exclusive jurisdiction to settle any dispute arising out of or in conjunction with the use of this web site or any agreement made through this web site.
Changes to terms and conditions and invalidity.
These web site terms and conditions may be changed by us at any time. You will be deemed to accept the terms and conditions (as amended) when you next use this site following any amendment.
If any provision of these terms and conditions is held to be invalid by a court of competent jurisdiction, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect.
Payment
If any provision of these terms and conditions is held to be invalid by a court of competent jurisdiction, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect.
Payment for our Professional CV Writing Service is payable in advance by Credit or Debit card. Payments may be made online or by telephone to one of our CV Writing Coaches.
Completion of Professional CV Writing Service:
The telephone consultation and your CV composition will be carried out in accordance with the quotation provided by your CV Writing Coach.
The telephone consultation will be carried out at the appointment time arranged, following which your CV will be written and returned to you for approval within 5 working days. At this time you are asked to review your CV to confirm you are happy with the content and that details regarding dates, education and employer names etc are correct. In the event of changes needing to be carried out, these are completed within 24 hours, when you CV will be returned again for your approval. There is no additional charge for alterations at this stage.
Following your approval you will receive, your CV document in 3 different formats, PDF, Word and Rich Text along with information and advice on marketing your CV to achieve the best results.
Any amendments made by you following the receipt of your final CV made without prior agreement, will result in no further work being undertaken or guarantees being upheld.
The telephone consultation will be carried out at the appointment time arranged, following which your CV will be written and returned to you for approval within 5 working days. At this time you are asked to review your CV to confirm you are happy with the content and that details regarding dates, education and employer names etc are correct. In the event of changes needing to be carried out, these are completed within 24 hours, when you CV will be returned again for your approval. There is no additional charge for alterations at this stage.
Following your approval you will receive, your CV document in 3 different formats, PDF, Word and Rich Text along with information and advice on marketing your CV to achieve the best results.
Any amendments made by you following the receipt of your final CV made without prior agreement, will result in no further work being undertaken or guarantees being upheld.
Aftercare Terms and Conditions for Professional CV Writing Service through CVWritingcentre.co.uk
Within eight to twelve weeks:In the unlikely event that you have not been invited to interview within the first 8 weeks, of receiving your completed CV we guarantee to review your CV against jobs for which you are applying. Please email your CV and 5 job advertisements which you have or would like to apply for, together with your expected salary, to us and we will undertake an objective appraisal, free of charge, coming back to you with our advice and feedback within 5 working days.
Complaints Procedure:
Please direct any complaint to the Operations Manager by telephoning 01932 334476, during normal business hours. Any complaint received will be recorded in full. A response will be made to the customer within 5 working days.
Where the complaint is of a more complex nature and requires further investigation, the customer will be contacted within 5 working days and advised of the progress. The customer will be given an indication of how soon a full response can be made.
Where it is not possible for a complaint to be resolved, the customer will be given a clear explanation in writing of the investigation and findings.
Cancellation Policy for Purchased Services
Where the complaint is of a more complex nature and requires further investigation, the customer will be contacted within 5 working days and advised of the progress. The customer will be given an indication of how soon a full response can be made.
Where it is not possible for a complaint to be resolved, the customer will be given a clear explanation in writing of the investigation and findings.
Distance Selling Regulations shown here negate your right to cancel, as your contract commences when payment details are given by you.
Distance Selling Regulations
The supply of services and personalised goods, as outlined in Distance Selling Regulation 13, "the consumer will not have the right to cancel the contract by giving notice of cancellation pursuant to regulation 10", 13:1A and 13:1C in respect of contracts for the supply of services if the performance of the contract has begun with the consumer's agreement.However, we recognise clients can have a change of circumstance and therefore offer a cancellation policy, that balances the cost of our Administration Costs, Cancellation of Consultants Diary and Research Work undertaken, prior to a booking,:
If you cancel* by telephone with our Operations Department:
-
Up to 7 working days prior to your Appointed Consultation:
5% will be deducted from the refund -
Up to 4 working days prior to your Appointed Consultation:
25% will be deducted from the refund. -
Up to 2 working days prior to your Appointed Consultation:
50% will be deducted from the refund. - Cancellation on the day attracts the full 100% Cancellation Fee.
Refunds due will be credited back to your card within 30 days of cancellation order.
Disclaimer
All advice offered on this site and by Atlantic Netware Limited is given in good faith and is provided 'as is'. We accept no responsibility if you should suffer loss or damage as a result of taking our advice.